Privacy policy

At Mentona, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you visit Mentona, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the personal information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you regarding your order or inquiries.

  • Screen our orders for potential risk or fraud.

  • Improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site).

3. Sharing Your Personal Information

We share your Personal Information with reliable third parties to help us use your Personal Information, as described above.

  • We use secure, third-party payment gateways to process your transactions safely.

  • We share shipping details with our fulfillment and delivery partners to get your dresses and shirts to your doorstep.

  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Our website uses "cookies" to enhance your shopping experience. Cookies are small data files placed on your device or computer. We use cookies to remember your cart items, understand your preferences for future visits, and compile aggregate data about site traffic so we can offer better site experiences in the future.

5. Data Retention

When you place an order through Mentona, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of certain regions, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Information

  • Business Name: Mentona

  • Business Days: Monday To Friday (9:00 AM – 5:00 PM)

  • Chat Support: 24/7 Hours

  • Business Email: support@mentona.shop

  • Business Address: 715 Weedon Dr NE, St. Petersburg, FL 33702, United States